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Shipping & Returns

Dissemination of information necessary
Transmission of information, including the name, correct address, e-mail address, postal code and telephone number. If an address or phone number is incorrect, you will not receive the item, you will be responsible for the loss.

Delivery options and costs
Delivery of your order is very important to us. To ensure that you receive your purchase as soon as possible, the project mainly ship by DHL or EMS. We are pleased to offer international shipping to most places in the world.

Order Processing Time
All items will be around, in order to check shipping 3-10 working days. After sending you will receive a confirmation e-media mail shipping and tracking information. Note: All orders are processed and shipped Monday through Friday, excluding holidays. We can not for unforeseen delays, such as holiday makers or wrong address. We recommend that a person can accept the package. If you do not have to sign for delivery at home, we recommend that you send a packet to leave the workplace.

Track your order
If the order has been shipped, we will notify you by e-mail tracking code, and the site within 48-72 hours, you can check online project. You can follow your order on your My Account page.
Tracking number to check:
EMS website: http://www.ems.com.cn/
DHL website: http://www.dhl.com/ or
http://track.dhl-usa.com/
Please note that we will ship your order by ZIP code and post office box or similar address, not only for the delivery address.

Have your order
Delivery time is based on the product of your store and place your order. According to the rule, you will receive 10 days of the completion of the project under the order. Please do not hesitate to pay attention to your account. When you receive your order within 15 days, immediately contact your local post office as soon as possible. You can also contact our customer service, we will make every effort

Subscribe to delivery
Signed need your shipment. However, if you could mail does not offer one of your family members try. If you and your family are not available, they accept orders and send the package back the next day.

Deny sending
If you refuse to sign, or if for some reason so after several unsuccessful delivery (since you can not use, or if you give us a delivery address incorrect or incomplete) is automatically returned package, your order will be canceled and offered report the credit card used for your order. While 50% of the price of raw materials and transportation costs charged will not be refunded. Sorry! By refusing to return the product can not be returned to us will not be accepted. These orders will be returned unopened to you.

Tax and Customs
We are currently in over 200 countries around the world in most countries around the world allow free trade over the Internet delivered, the company does not charge any customs duties small packets in the country. All items are in the path of the delivery of contraband sales in our online store, which means that all relevant duties and taxes can range from a fine of some countries. Customers are all applicable duties and taxes may be passive in the country of shipping destination.

In addition, if you want to make an announcement, you will still be responsible for taxes and duties replacement project.

Back to Buy
All items are quality controlled and checked for defects before they are shipped. If for any reason you are not satisfied with your purchase, please contact us by e-mail. You must have a picture to project our mailbox sent. Mail subject should be named "Order" so that we give you a fast response (thanks!) Will.

Please be sure to return merchandise authorization is required within 7 days of receipt for replacement or refund. Your prompt return items unworn, unwashed, or defective if the supplier of the packaging and labeling include, must be received in the same condition. Damaged, soiled or altered returns can not be accepted and will be returned. If you wish to return your purchase, we're sorry, you can pay 50% of the project costs and our restocking fee for returned items. Return shipping is the responsibility of the buyer. Sure packaged goods. Please enter the following information with your return: bill-name, address, receiver name, address, order number, reason for return.

Let your refund
Once your return is accepted and monitors the logistics center will be charged to your original purchase with credit card or payment within 2 days of the original method and the refund will be processed automatically. Please note that depending on your credit card company can later on your credit, please contact your account reserved for another 2-10 days or more

Purchase Exchange
Exchange requests must be made ​​within 7 days after receipt of order. Specify the exchange item and the new model or the size of the e-mail to the service center to the customer. The item must be in original condition, unworn be removed. Replaceable elements can not be guaranteed. You will receive an email confirmation after completion of processing trade. If you wish to exchange your purchase, we're sorry, you can pay our costs and restocking fee for your returned the item cost (not the lowest price or prices at retail) 30% items. Exchange shipping is the responsibility of the customer.

Cancel your order
If you wish to cancel your order for a refund, please contact us immediately. It has not been delivered is canceled orders total deduction orders cancellation fees, which are 30% cancellation for orders to make for the participation of management fees and transaction costs are reimbursed .

important information
a) We have tried to show colors as accurately as possible appear on our website for our products. However, as computer monitors, we can not guarantee each color on your monitor will be quite correct.

b) If you return or exchange your order for our project (s) want to have / the. from your local post office, we can not be responsible for packages lost in transit. Once received and processed your return, you will be notified by e-mail. c) We do not accept returned online sales and clearance items (S). If you are not satisfied with your purchase, you can color different size or item (only applies to the same type you bought) replaced.

If you have any questions or concerns, do not hesitate to contact us. Our service team loyal customers will always be with you.

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